The small print

Last updated 2 November 2026. Our terms of use and privacy notice, on one page. Some of the headings are jokes. The words under them aren’t.

Who we are

trainrage.wtf is run by David Stephens, who spends a disproportionate amount of his life at London Euston station asking staff where his train is. It’s free, has no ads and doesn’t track you. Get in touch at raging@trainrage.wtf.

By using the site you agree to these terms. If you don’t, please stop using it. We’ll try not to take it personally.

We are not the railway

trainrage isn’t run by, affiliated with or endorsed by National Rail, Network Rail or any train operator. If it were, the trains would presumably still be late. Nothing here is an official railway announcement.

Our verdicts are guesses. Good ones.

Train times, platforms and reasons come from the railway’s live data, which can be wrong, late or change at any moment. Our verdicts (likely, touch and go, not a chance), estimated departure times and the rage-o-meter are our own estimates worked out from that data. They aren’t the railway’s, and they aren’t promises. Platforms marked EXCLUSIVE haven’t been announced yet and can change.

Don’t plan your life around us

Check the station boards, the announcements and your train operator before you travel, especially if you have a connection, a flight or a wedding to catch. For compensation, claim Delay Repay from your train operator: we can’t help with that, and our verdicts aren’t evidence of anything.

The legal bit, in plain English

The site is free and provided “as is” and “as available”. We don’t promise it will be accurate, complete, available or right for what you want to use it for.

As far as the law allows, we aren’t liable for any loss from using the site or relying on it, including missed trains, connections, flights or appointments, extra fares, or dinners gone cold.

Nothing in these terms excludes or limits liability that the law doesn’t allow us to exclude or limit, including for death or personal injury caused by negligence, or for fraud. Nothing here affects your legal rights.

Rage responsibly

Use the site for your own journeys, and share links to it as much as you like. Please don’t:

• scrape it or hit it with automated requests. The railway gives us its data on condition it isn’t abused;
• pass our verdicts off as official railway information;
• try to break it, overload it or get round its security;
• send anything unlawful or abusive through the problem form.

We may block access that breaks these rules.

And please don’t take it out on station and train staff. The person in the hi-vis didn’t make your train late, and raging at one person about the state of a very large railway won’t make it arrive any sooner.

Sharing the rage

When you press share, we save a snapshot of what the page said (the train, the verdict and its picture) so the link shows what you saw. It holds nothing about you. Snapshots are deleted after 48 hours; after that the link shows the latest answer. What your group chat says about it is between you and them.

What we keep about you. Almost nothing.

No accounts, no cookies, no ads. Here’s everything:

• On your phone (your browser’s storage for this site): your saved usual journeys, your light or dark choice, a copy of the station list so search is quick, and a random ID your browser makes up (only sent with problem reports). Clear the site’s data in your browser and they’re gone.
• Problem reports: what you write, the page you were on, the random ID (so each phone can send 5 a day) and the time. We read them to fix things and delete them after 12 months. If the railway’s own data looks wrong we pass the details on to its publisher, never anything about you.
• Server logs: the site runs on Cloudflare, which handles every request, including your IP address and browser details, to deliver the site and protect it from attacks. To stop abuse it also counts each IP address’s requests for a minute at a time; that count isn’t kept. Our logs are kept for 7 days and used only to keep the site running.
• Visit counts: Cloudflare Web Analytics counts page views and how fast pages load, so we know whether anyone’s using the thing. It uses no cookies, doesn’t store anything on your phone and doesn’t follow you to other sites.

Apart from that, everything the page loads, fonts included, comes from this site.

We don’t sell or share any of it, and we don’t try to work out who you are. The random ID isn’t linked to your name, email or anything else.

Under UK data protection law we are the controller of this information, and our lawful basis is our legitimate interest in running the site you’re using. You can ask what we hold about you, or ask us to correct or delete it, at raging@trainrage.wtf. If you’re unhappy with how we handle it, you can complain to the Information Commissioner’s Office at ico.org.uk.

We only store things on your phone that the site needs for what you ask it to do, so there’s no cookie banner.

Credits

Train data: National Rail. Contains public sector information licensed under the Open Government Licence v3.0. Contains Network Rail information.

Changes

We may change these terms, and we’ll update the date at the top when we do. Using the site after that means you accept the new version. You won’t read it again, and that’s fine.

If it comes to court

These terms are governed by the law of England and Wales, and disputes can be heard in its courts. If you live in Scotland, Scots law applies and you can bring proceedings in the Scottish courts. If you live in Northern Ireland, the law and courts of Northern Ireland apply. Assuming anyone can get there by train.